Job Summary
The Case Manager provides intensive case management and clinical engagement to participants experiencing a housing crisis and homelessness. The primary goal is to promote housing readiness, facilitate access to housing assistance and rental subsidy programs (e.g., Section 8, EHAP), and secure permanent housing placement for families and individuals. This role requires extensive coordination with internal LAFH Programs and external systems.

Key Responsibilities

• Provide intensive case management, including crisis intervention, supportive counseling, and development/implementation of individualized housing plans and participant budgets.
• Conduct initial intake and assessments to collect comprehensive information (functional, housing, health, employment) to develop a case plan.
• Facilitate housing readiness and securing permanent housing by assisting with housing searches, applications, and the lease-up process.
• Connect participants to and advocate for services (health, mental health, substance use disorder) and assist with obtaining income and benefits (e.g., SSI, Medi-Cal, unemployment).
• Maintain accurate and complete case files/records, documentation, and case notes in physical files and the CHAMP system.
• Conduct bi-monthly home visits after a client is housed and assist with "warm" hand-offs to the housing stabilization team.
• Provide direct field-based services at identified motels, interim housing locations, and various environments (including street outreach, home visits, shelters, and potentially jail settings).
• Coordinate with landlords and community partners to address issues and barriers to permanent housing.
• Be available to assist when participants are experiencing an immediate need, crisis, or emergency.