• Processing sales transactions and taking payments
• Calculating the cost of products or services
• Calculating and returning change for cash transactions
• Maintaining adequate change denominations and requesting additional change
• Answering customer questions about products or services and providing recommendations based on customer needs
• Cross-selling and upselling products
• Reconciling cash drawers and sales receipts
• Reporting issues with equipment
• Working with the team to meet store sales goals
• Responding to and resolving customer complaints and concerns
• Processing layaways, returns and exchanges
• Maintaining clean and tidy checkout and merchandise areas
• Assisting in stocking and rotating merchandise
• Scanning and bagging items accurately and efficiently
• Staying up to date on merchandise promotions, advertisements and product information

•  Ability to calculate sales and change quickly 
•  Accountability and accuracy in reconciling sales receipts and records 
•  Service-oriented and willing to help patrons 
•  Customer service skills to maintain positive customer relationships, encourage customer loyalty and resolve conflicts 
•  Excellent communication to interact with team members and customers 
•  Ability to work in a fast-paced and stressful environment 
•  Attention to detail to maintain accurate inventory and transaction records 
•  Knowledge of point-of-sale systems