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Customer Service Representative

San Diego, CA 92113

Posted: 07/18/2023 Employment Type: Full time Job Skill: Customer Service Representitive Job Number: CV00132 Pay Rate: $18.00 Per Hour

Job Description

  • Answer inbound customer calls in a fast-paced environment
  • Empathize & understand customer’s urgent plumbing and HVAC problems
  • Book the customer’s appointment in CRM
  • Answer customer questions and provide basic services information
  • Make outbound calls to schedule service calls
  • Sell and renew memberships
  • Follow scripting to provide consistent experience for clients
  • Cross-promote various trade services to customers
  • Communicate with customers via chat or email
  • Complete any responsibilities assigned by manager

Job Requirements

  • Excellent communication skills, both verbal and written
  • Ability to multitask in a fast-paced environment
  • Exceptional customer service and phone skills
  • Strong attention to detail with problem solving capabilities
  • Strong listening and sales skills
  • Ability to achieve target goal
  • Proficiency in Microsoft Office and CRM software
  • Proficient at typing & comfortable with computers

Additional Information

Monday -Friday

Pay-Rate Ranges $18.00/HR-$85.00/HR

Meet Your Recruiter

Chula Vista Branch

Pirate Staffing does not discriminate against any applicant or personnel because of race, color, religion, sex, sexual orientation, national origin, disability, age, veteran status, genetic information or any other status protected by law.

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About San Diego, CA

Ready to embark on an exciting career journey in sunny Southern California? Explore our job opportunities in the thriving city of San Diego! Known for its stunning beaches, perfect weather, and vibrant culture, San Diego offers a unique combination of career growth and quality of life. With renowned attractions like Balboa Park, the San Diego Zoo, and the USS Midway Museum, along with a diverse culinary scene and a plethora of art galleries and theaters like the La Jolla Playhouse, there's always something new to experience. Whether you're a sports enthusiast looking to cheer for the Padres at Petco Park or seeking outdoor adventures at Torrey Pines State Natural Reserve, San Diego has something for everyone. Begin your job search today and discover why this picturesque city is the perfect place to elevate your career!