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Customer Service Representative

San Diego, CA 92113

Posted: 07/18/2023 Employment Type: Full time Job Skill: Customer Service Representitive Job Number: CV00132 Pay Rate: $18.00 Per Hour

Job Description

  • Answer inbound customer calls in a fast-paced environment
  • Empathize & understand customer’s urgent plumbing and HVAC problems
  • Book the customer’s appointment in CRM
  • Answer customer questions and provide basic services information
  • Make outbound calls to schedule service calls
  • Sell and renew memberships
  • Follow scripting to provide consistent experience for clients
  • Cross-promote various trade services to customers
  • Communicate with customers via chat or email
  • Complete any responsibilities assigned by manager

Job Requirements

  • Excellent communication skills, both verbal and written
  • Ability to multitask in a fast-paced environment
  • Exceptional customer service and phone skills
  • Strong attention to detail with problem solving capabilities
  • Strong listening and sales skills
  • Ability to achieve target goal
  • Proficiency in Microsoft Office and CRM software
  • Proficient at typing & comfortable with computers

Additional Information

Monday -Friday

Pay-Rate Ranges $18.00/HR-$85.00/HR

Meet Your Recruiter

Chula Vista Branch

Pirate Staffing does not discriminate against any applicant or personnel because of race, color, religion, sex, sexual orientation, national origin, disability, age, veteran status, genetic information or any other status protected by law.

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