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Secret Shopper
Orange county and LA area , CA 92707
Job Description
- Visit assigned locations as a regular customer.
- Observe employee interactions and customer service standards.
- Evaluate store cleanliness, organization, and product availability.
- Make purchases or inquire about products/services when required.
- Take notes and collect receipts as evidence.
- Complete and submit accurate evaluation reports by deadlines.
- Follow specific client instructions and evaluation criteria.
Job Requirements
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Excellent attention to detail and observation skills
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Ability to follow specific instructions and complete reports accurately
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Comfortable visiting different locations and interacting with staff as a customer
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Reliable transportation and punctuality are required
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Strong written communication skills for reporting experiences
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Basic computer skills to submit evaluations online
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Professional and discreet demeanor
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Bilingual (English/Spanish) a plus, but not required
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Must have a reliable personal vehicle and valid auto insurance
Additional Information
PAY RATE: $20.00 per hour
Pay Range: $17.00- $85.00
SCHEDULE: Flexible schedule – visits typically Monday through Friday during business hours
CITY: Orange county and LA area
ZIP CODE: 92707 and 90012